Google Rating
4.8
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I went in for a cleaning and as with all aspects of Kennewick Dental I was pleased and impressed. Because I have large Tori sp?? It is hard to get X-rays and often painful but they were able to do it with very little pain.

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Had Dr. Zentz this morning. Great Doctor, very caring and informative. She started with a mouth massage/exam which I've never had before but appreciate the care.

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I’ve been a patient here for many years. The staff is very friendly and efficient and the appointment times fit my schedule!!

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I'm an anxious person who doesn't handle numbing shots very well. I just had a filling replaced here, and it was, by far, the best dental experience I've had. Best dentist in Kennewick. Thank you!

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Went in with some wisdom tooth pain and they easily removed the tooth for me. Awesome service will definitely be going in here for my cleanings from now on. Staff is also very friendly and amazing.

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Oh my gosh my bridge is beautiful! What a great job they did 🩷

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I’ve been a patient at Kennewick Dental for over a decade, and I’ve had nothing but the best experiences and results. They’ve even managed to solve lifelong issues that I consulted other practitioners on to no avail. The experience has been fantastic, and I highly recommend them.

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I have never had a bad experience here. I am so thankful I chose them has my dentist all those years ago. They take care of all my needs and even when I have a concern they make sure and get me in THAT DAY just to put my mind at ease. Best dentist ever!

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Bravo! Professional and friendly as always.

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Best family dentist hands down! The staff is so friendly and kind. I had to have a deep clean and had the worst heartburn ever. Well somebody had something to help me and then i was shivering bc its just a health condition i deal with, always feeling cold even though i was wearing a sweater. The hygenist pulls out a blanket! I actually look fwd to dental visits knowing these folks do care to make you comfortable and at ease. I am telling my clients and family all about them! Love this place.

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From the start, the front desk staff was very kind. The hygienist, Marissa, was wonderful she explained every step, which I really appreciated. Dr. Rowley was also very welcoming. Overall, it was a great experience.

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Everyone at Kennewick Dental is great. They make you feel at ease while procedures are being done.

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I had a great visit. Friendly staff and they made the whole experience pleasant!

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Kennewick Dental: A bit of “sticker shock” when I was told cost of 1/2-mouth cleaning was over $400, plus same price for 2nd half (2nd day). The hygienist (Marissa) told me it was dependent on how much was needed, which was closer to $200. Marissa was truly amazing and SO GENTLE. I actually enjoyed listening to her softly talk to herself. I would recommend her unconditionally.

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Excelente servicio desde la recepción el doctor las enfermeras me encantó muchísimas gracias por su excelente servicio ❤️

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I'm updating my review to acknowledge and commend Dr. Rowley for directly addressing and resolving my concerns. He got me in early to put on the permanent crown. He went all out. I know Dr. Rowley wants to do his absolute best to mitigate the pain and discomfort that is a necessary part of dental care. Taking the opportunity to learn from and turn around a bad patient experience speaks to his professionalism as a business man and smarts as a doctor. *original unedited review: I went in yesterday to have a temporary crown put on a molar. Dr. Rowley left it to his assistant to grind the crown down using the bite impression as the guide. It was obvious she wasn't sure if it was grown down enough. She asked me how it felt. I told her my mouth was totally numb. Then she added, well if it needs taken down more, you can always come back tomorrow. That night, when the numbing wore off I was in terrible pain. I got very little sleep and could not eat in the morning. I went back into the office. Dr. Rowley had to put extensive time into grinding my crown down properly. I told him, "I wish you would have done yesterday, instead of your nurse." He responded that even he can miss a little spot, especially when the mouth is numb. This was not a little spot. It should have been obvious by the bite impression that it needed more work. After I left today, there was a mix up with the pain medicine the doctor sent in. When I went to my pharmacy, I was told they called the office to get the prescription changed to something they carried. I called and was told by the receptionist that the doctors know and he'll be sending it in shortly. After 20 minutes I called back. I was then told that he was doing a crown and could not take care of fixing the prescription for at least another half hour. I went home to take my ibuprofen. It would have been nice to have been advised that I would be waiting at the pharmacy for an hour. I suffered terrible pain and inconvenience, and it all could have easily been avoided. The least the doctor could have done was double check the job and the bite impression.

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I have a long standing distrust of dentists, and like most people am not a fan of dental work. About 6 months ago Kennewick Dental told me I needed a crown due to a structural flaw in one of my teeth. I figured it’s been good for 55 years so it should be good for 55 more. Turns out they were correct, and had I listened I would have saved money and kept my tooth. I learn the hard way sometimes. Smart dentist, less than smart patient. Great care with little to no pain. I’m sold on Kennewick Dental now and very thankful for their professional knowledgeable care. Definitely an easy 5 stars for me now. Thanks!

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Always a good experience at this dental facility. Great dental hygienist and great place for restorative work.

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BEST dentists and staff ive ever had in 67 years! Everyone Tara, Marisa, Dr Madder are polite and professional. I especially enjoy not being interrogated and not having my driver license scanned like other places. My new dentist group for long time. Happy am I with them.

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Highly recommend. My care team took extra time to answer my questions and put me at ease. Dr.Rowley and Jen were awesome today.

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Great place

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This was a repeat visit to Kennewick Dental. I had complex issues with a tooth. Dr. Madder is my Dentist. He is a great dentist. He listens to me when I ask a question, doesn’t make me feel dumb for asking it. They are always able to get me in for an appt when an issue starts. Prices are reasonable. Front office staff are great as well. Happy to have found them. My S/O goes there as well as my daughter. Would highly recommend them.

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I liked how all the staff worked. I was nervous, but I liked how they treated me. Everything was very professional, from the reception (Lisa)to the hygienist and Dr. Rolwey, who were all very kind. I recommend them.

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I have went to a variety of Dentists inmy life and Dr Mader is truly the best. As far as I’m concerned, Kennewick dental is the best dental practice in all of Kennewick, Richland and Pasco

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Back to Kennewick Dental for a cleaning this time ant the two gals um! Patty and Tiffany made it fun they are a pleasure to be around my appointment was an hour but i find myself spending time relaxing with simple conversations which relieves the stress of being at the dentist and they are just pleasant to talk to!! So I’m back after two years and found that I never actually posted my last review! Some things have changed but as a whole everything is as it was… perfect !

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they have always been very pleasant and accommodating to my scheduling needs

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OMG, such nice staff! They got me in right away for a horrible tooth ache. I will be going back and I would recommend them to my family or anyone who asks. Great place to go!!

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Marissa is an excellent hygienist. She was very gentle and personable. I will definitely go back to her for my cleanings.

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Great dental care. They always meet my expectations.

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Dentist in Kennewick. Very professional, friendly, and knowledgeable staff. Highly recommend.

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This is the best dental office I have ever been to. They are professional, thorough, and take time for all of my questions. They really make you feel like part of the family.

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These guys do great work very professional and are always on time. They know your time is valuable and are always ready. Best rootcanal ever?? Never thought I would post those words. Dr. Madder explained every step of the process. Could not be happier with the work done and the pain is gone. Keep saying perfect to every step so that was a real bonus

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Understanding, friendly, caring, excellent customer service. The receptionist with the light colored hair is amazing! Highly recommend!

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Easy to make appointment, service by dental hygienist was efficient and pain free, Dr. Madder is very pleasant.

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Great service and good customer experience

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Great staff, looks like a state of the art facility! I'm pleased to be a patient!

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Dr. Madder cared for my children many years ago and I was very impressed with him. Now my children are grown but I switched to him after my husband retired and we got a different dental plan. I am not disappointed at all. So glad to have him as my dentist ❤️

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Thank you for a great experience. My cleaning was the best! I highly recommend Kennewick Dental.